Terms of Service

You must be at least 18 years old and able to enter into a binding agreement. You may not use Kai Social if we have previously removed you from it, or if the law where you live does not allow you to.

One account is for one person. Do not create an account for someone else, or more than one for yourself.

Give accurate information when you sign up and keep it up to date, including your birthday. Keep your sign-in secure: you are responsible for what happens under your account. Tell us promptly at the address below if you think someone else has used it.

Your username is how other members know you. We may reclaim or change a username that impersonates someone, infringes a right or breaks these terms.

If you are in immediate danger, contact your local emergency services first.

Kai Social only works if people can trust what they see. You agree to:

You agree not to:

Your private album is shown only to members whose request you approve. Every rule above other than the one about public photos applies to it too. Our Acceptable Use Policy, at getkaiapp.com/acceptable-use-policy, also applies; where it and these terms differ, these terms govern.

Every uploaded photo is checked by an automated system and may be reviewed by our team, as the Privacy Policy describes. We may remove content, limit what an account can do, or suspend or close an account, when we believe these terms have been broken or someone is at risk. We try to be fair, but these decisions are ours to make and we may make them without notice.

To report a member, a photo or a message, email support@getkaiapp.com with the username and what happened. We cannot review everything on Kai Social, and we are not responsible for what members post or do.

Your photos, your profile and your messages are yours. You give Dow Labs a worldwide, non-exclusive, royalty-free license to host, store, copy, resize and display them, and to let the companies that process data for us do the same, only as needed to run, moderate and improve Kai Social. The license ends when the content is deleted from our systems; the Privacy Policy explains when that is.

You confirm that you have the right to post what you post, and that it does not break these terms or anyone's rights.

Some features require a subscription, bought through the App Store or Google Play. The price and the billing period are shown before you buy, and payment is taken by Apple or Google under their terms.

Some parts of the app open as you complete your profile. That is not a purchase.

Kai Social — its software, design, text, graphics and the Kai Social and Dow Labs names and marks — belongs to Dow Labs and its licensors and is protected by law. While you follow these terms, we give you a personal, non-exclusive, non-transferable, revocable license to install the apps on devices you own or control and to use Kai Social for yourself. You may not reverse engineer, decompile or disassemble the apps, except where the law says this cannot be restricted. We keep every right these terms do not expressly give you.

If you send us feedback or suggestions, we may use them without restriction and without owing you anything.

If you believe something on Kai Social infringes your copyright, email support@getkaiapp.com with: what the work is; where on Kai Social the material is (the username and a description); your contact details; a statement that you believe in good faith the use is not authorized; and a statement, under penalty of perjury, that your notice is accurate and that you are the owner or authorized to act for them. We remove infringing material and close the accounts of repeat infringers.

Kai Social will change. We may add, change or remove features, and the service may be interrupted for maintenance or by events outside our control. We do not promise that it will always be available or free of errors. Chat, maps, payments and other parts of the app are provided by other companies, and we are not responsible for their services.

You can stop using Kai Social at any time and delete your account under Settings → Delete Account. The Privacy Policy explains what deletion removes. Remember to cancel any subscription separately.

We may suspend or close your account if you break these terms, if we need to in order to protect other people or our systems, or if the law requires it. If we close your account because you broke these terms, you are not entitled to a refund unless the law requires one.

The sections of these terms that by their nature should outlast the end of your account — including the license for content not yet deleted, the disclaimers, the limits on liability and the terms on disputes — continue to apply.

KAI SOCIAL IS PROVIDED “AS IS” AND “AS AVAILABLE”. TO THE FULLEST EXTENT THE LAW ALLOWS, DOW LABS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. WE MAKE NO PROMISE ABOUT THE IDENTITY, INTENTIONS OR CONDUCT OF ANY MEMBER, OR THAT YOU WILL MEET ANYONE.

Some places do not allow certain warranties to be excluded, so some of this may not apply to you.

TO THE FULLEST EXTENT THE LAW ALLOWS, DOW LABS AND ITS OFFICERS, EMPLOYEES AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, FOR ANY LOSS OF DATA, PROFITS OR GOODWILL, OR FOR THE CONDUCT OF ANY MEMBER, ON OR OFF KAI SOCIAL, ARISING OUT OF OR RELATING TO KAI SOCIAL OR THESE TERMS, WHATEVER THE LEGAL THEORY AND EVEN IF WE HAVE BEEN TOLD SUCH DAMAGES ARE POSSIBLE.

TO THE FULLEST EXTENT THE LAW ALLOWS, OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO KAI SOCIAL OR THESE TERMS IS LIMITED TO THE GREATER OF (A) THE AMOUNT YOU PAID FOR KAI SOCIAL IN THE 12 MONTHS BEFORE THE CLAIM AROSE AND (B) US $100.

Nothing in these terms limits liability that cannot be limited by law, such as liability for gross negligence, fraud or intentional misconduct. Some places do not allow some of these limits, so they may not all apply to you.

To the extent the law allows, you agree to indemnify Dow Labs against third-party claims, and the reasonable costs of answering them, that arise from what you posted or sent, from your breaking these terms, or from your breaking the law in using Kai Social.

These terms are governed by the laws of the State of California, without regard to its conflict-of-law rules. If you live in a country whose consumer law gives you protections that cannot be waived by agreement, you keep them.

These terms are between you and Dow Labs, not Apple or Google. Your use of the app must also follow the usage rules in the App Store's or Google Play's own terms.

For the iOS app: Apple has no obligation to provide maintenance or support for the app. If the app fails to conform to a warranty that applies, you may notify Apple and Apple will refund the purchase price, if any; to the fullest extent the law allows, Apple has no other warranty obligation for the app. Dow Labs, not Apple, is responsible for addressing claims relating to the app, including product-liability claims, claims that it fails to meet a legal or regulatory requirement, consumer-protection or privacy claims, and claims that it infringes a third party's intellectual property. Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you.

You confirm that you are not located in a country subject to a U.S. Government embargo or designated a “terrorist supporting” country, and that you are not on any U.S. Government list of prohibited or restricted parties.

We may update these terms as Kai Social changes or the law does. The date at the top shows when they last changed. If a change materially affects your rights, we will tell you in the app or by email before it takes effect. If you keep using Kai Social after a change takes effect, you accept the updated terms; if you do not agree, stop using Kai Social and delete your account.

These terms, the Acceptable Use Policy and the Privacy Policy are the whole agreement between you and Dow Labs about Kai Social. If a court finds part of these terms unenforceable, the rest stays in effect. If we do not enforce a term, that is not a waiver of it. You may not transfer your rights under these terms; we may transfer ours to a successor to our business, who will be bound by them.

You agree that we may send you notices about these terms and your account electronically, in the app or to your account's email address.

Questions about these terms: support@getkaiapp.com, or by post at Dow Labs, LLC, 651 N Broad St, Middletown, DE 19709, United States.